ACM Knowledge Discovery and Data Mining, KDD 2015


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Title: Multi-View Incident Ticket Clustering for Optimal Ticket Dispatching
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Authors: Mirela Madalina Botezatu
  • IBM Research Zurich Switzerland
Jasmina Bogojeska
  • IBM Research Zurich Switzerland
Ioana Giurgiu
  • IBM Research Zurich Switzerland
Hagen Völzer
  • IBM Research Zurich Switzerland
Dorothea Wiesmann
  • IBM Research Zurich Switzerland
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DBLP Key: conf/kdd/BotezatuBGVW15
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