International Symposium on Neural Networks, ISNN 2017


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Title: Collaborative Response Content Recommendation for Customer Service Agents
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Authors: Cuihua Ma
  • Beijing Institute of Technology, School of Computer Science and Technology
Ping Guo
  • Beijing Institute of Technology, School of Computer Science and Technology
  • Beijing Normal University, Laboratory of Graphics and Pattern Recognition
Xin Xin
  • Beijing Institute of Technology, School of Computer Science and Technology
Xiaoyu Ma
  • Beijing Easemob Technology Co, Ltd.
Yanjie Liang
  • Beijing Easemob Technology Co, Ltd.
Shaomin Xing
  • Beijing Easemob Technology Co, Ltd.
Li Li
  • Beijing Easemob Technology Co, Ltd.
Shaozhuang Liu
  • Beijing Easemob Technology Co, Ltd.
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DBLP Key: conf/isnn/MaGXMLXLL17
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